Privacy policy

Privacy Policy

Last Updated: 8 February 2026

The Munchies (“we”, “our”, “us”) is operated by Blucifer Pvt Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

If you do not agree with the terms of this Privacy Policy, please do not use the application.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Profile information (if provided)

b. Order & Transaction Information

  • Food orders and order history

  • Payment method details (processed securely by third-party payment gateways)

Note: We do not store your card or banking details.

c. Location Information

  • Device location (only with your permission) to provide accurate delivery services.

d. Device & Usage Information

  • Device type and operating system

  • App usage data

  • IP address

  • Log files and crash reports


2. How We Use Your Information

We use your information to:

  • Process and deliver food orders

  • Manage user accounts

  • Communicate order updates and support messages

  • Improve app performance and user experience

  • Send promotional offers (only if you opt in)

  • Comply with legal obligations


3. Sharing of Information

We may share your information with:

  • Restaurants to fulfill your orders

  • Delivery partners for order delivery

  • Payment gateway providers for secure transactions

  • Service providers who help us operate the app

We do not sell or rent your personal data to third parties.


4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.


5. User Rights

You have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your account and data (subject to legal requirements)

To exercise these rights, contact us at info@themunchies.in.


6. Third-Party Services

The app may contain links to third-party services (such as payment gateways or map services). We are not responsible for the privacy practices of these third parties.


7. Children’s Privacy

The Munchies does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.


8. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and/or on our website. Continued use of the app after changes means you accept the updated policy.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Blucifer Pvt Ltd
App Name: The Munchies
Email: info@themunchies.in